About Us

We deliver high-quality, high-impact global multichannel communications solutions for pharmaceutical and biotechnology clients across the world.

Each project, no matter how big or small, benefits from our scientific prowess, vast sector experience, industry best-practice know-how, and flawless project management.

Our teams are passionate about bringing innovative science to life in creative and impactful ways.

Our Services

Our expertise covers a wide spectrum of healthcare communications.

Strategic Medical Communications Consultancy

Developing an intelligent, coherent and impactful strategic communications plan that is also flexible across the product lifecycle can be challenging.

We partner with our clients to develop bespoke, insight-driven and
evidence-based plans. Every project is tailored towards achieving your specific goals and objectives, with the aim of delivering world-class solutions that make an impact.

Some of the many consultancy services we offer include:

Strategic communications plan development, expert validation
and implementation
Scientific platform and narrative development
Advisory boards and workshops/roundtables
Disease landscape analyses
Market insights

Medical
Education

High-quality, scientifically credible medical education materials are critical to ensure that healthcare professionals have all the information they need to improve patient care. Understanding the landscape, your product and your audiences through an insight-driven approach is at the heart of what
we offer.

We have extensive and wide-ranging experience in developing educational materials; you name it, and we’ve likely done it! Some examples are:

Symposia and educational meetings
Exhibition booth materials
Slide libraries
MSL materials and leave pieces
Websites
Brochures
Patient materials

Publications and
Medical Writing

Timely dissemination of high-quality, scientifically robust and impactful publications provides the key foundation for all educational activities throughout a product’s lifecycle.

We deliver effective, well-constructed publication plans in a compliant and ethical manner. We have exacting quality standards that we apply to all our deliverables, and we have an established internal publications compliance policy. Our team is fully trained in, and adheres to, the principles of industry guidelines; these include (but are not limited to) Good Publication Practice for Communicating Company-Sponsored Medical Research (GPP), the International Committee of Medical Journal Editors (ICMJE) and Consolidated Standards of Reporting Trials (CONSORT), as well as our clients’ publication policies. Many of our publications team are CMPP™ accredited by the International Society for Medical Publication Professionals (ISMPP).

Our expertise spans the full range of publications activities, such as:

Publication planning and management
Publication steering committee engagement
Abstracts
Posters
Primary and secondary manuscripts
Review articles (narrative and systematic, including meta-analyses)
Editorials, letters and case reports

External Expert
Strategy and Collaboration

Defining successful partnerships with leading disease area experts is critical for the success of your product. Our team can help, whether you need to identify a whole new group of external experts in a specific disease area, validate or refresh your list of existing collaborators, or seek out the next generation of disease area leaders. We have extensive experience and employ a tailored, insight-driven approach to external expert identification.

We also work closely with our clients and key experts to define mutually rewarding engagement activities to support educational initiatives throughout the product lifecycle. We can help with the following:

External expert identification and validation
Engagement planning
Expert interviews and insight work
Activity tracking and contractual coordination

Internal Training
Solutions

Equipping your internal team with the right knowledge, skills and expertise is fundamental to the success of all products.

We focus on adult learning principles to develop comprehensive training programmes in a wide range of formats. These bespoke interactive solutions enhance the learning journey for your audience, ensuring knowledge retention and a high level of engagement.

Our expertise comprises:

Instructional design
E-learning platforms
Interactive slide decks and pdfs
Training manuals
Virtual and face-to-face training workshops
Preceptorships

Meetings

We understand that every meeting is unique, and an important opportunity to engage with your key stakeholders in shared learning and
scientific exchange.

Whatever your need – live or virtual meetings; one-to-one meetings; advisory boards and workshops; symposia; investigator meetings; standalone meetings; meeting facilitation – you can trust that we have the expertise and experience to deliver impactful, compliant and engaging events across the globe. Our flawless execution always guarantees success, whether delivering a traditional or an innovative event solution. We offer all aspects of meeting management, including:

Agenda and content development
Expert identification, engagement and contracting
Compliance approval and coordination
Venue sourcing and management
Logistical coordination
Facilitation
Digital and print materials
Interactive audience engagement strategies
On-site support
Meeting reports and metrics

Multichannel
Communications

The digital revolution is changing, and will continue to change, the landscape of healthcare communications. It has impacted how we reach key audiences, engage with them and understand them.

Digital outputs are an increasingly key component of all communications plans and should be fully integrated with traditional outputs. Our approach to multichannel communications is insight-driven, so each plan is completely tailored to reach the right people, at the right time, with the right content,
in the right format. Examples of our experience in this area are:

Virtual meetings
Websites
Podcasts
E-learning platforms
App development
Video content
Social media education

Patient-centric
Communications

Patient engagement has gained importance in healthcare communications, with appropriately tailored patient-directed solutions being integral to an effective communications plan.

We have a wealth of experience in delivering patient-centric communications, ranging from individual deliverables to entire patient-centric communications plans. Some examples of our expertise include:

Patient advocacy group landscape analysis
Patient advocacy group engagement
Patient photography and creative theming
Patient presentations
Patient workshops
Patient publications
Patient materials

Creative Branding
and Design

The importance of visually impactful materials cannot be underestimated, and the ability to communicate key aspects of a disease or product in a clear and easy-to-understand format is pivotal to all excellent healthcare communications.

Our talented in-house creative team understands clients’ needs, and consistently delivers engaging, innovative and fresh design ideas. We offer
a range of creative and design services, including:

Creative theming
Creative design
Data visualisation
Presentation enhancement
Educational and project-specific branding
Infographics
Exhibition booth design and content

Our Culture

We are a people-focussed organisation, and our team is at the heart of everything we do – day in, day out.
Our culture and ethos across the Group are grounded in two simple principles: aim for excellence and be a great place to work.

Be a Great Place to Work

We hire the best people, nurture and develop them, and support them every step of the way in delivering excellence for our clients.

Our culture and working environment allow our people to flourish, grow and reach their true potential.

Recognition

An inclusive and supportive team, where great work is recognised and rewarded.

Growth

A strong focus on personal development, tailored training and career progression.

Fun

A fun-loving culture with a strong emphasis on positive team working and social interaction.

Empowerment

Team members are empowered to make important decisions with the right level of support.

Environment

Provision of brilliant office spaces and amenities, while also embracing flexible and hybrid working.

Aim for Excellence

We always pursue excellence, and we deliver on our promises. That's why our clients trust us with their most valuable assets - their science, their data, and their reputation.

Skills

We bring deep scientific understanding and insight, combined with project management and process excellence.

Passion

We are passionate about all aspects of medical communications and bring high energy levels to each project.

Partnership

We rapidly build strong partnerships with our clients through our exceptional project delivery.

Trust

Our clients trust us to guide, challenge and advise them throughout the product lifecycle.

Communication

We take care of the day-to-day details so our clients can focus on the bigger picture.

Our Agencies – Meet Our Family

We have three individual agencies with specialist teams based in the UK and USA.